The Canadian Museum of Civilization, Canadian Children’s Museum and Canadian War Museum offer a full range of services and educational resources.
Before You Arrive
For a preview of what our museum has in store for you, visit our website at civilization.ca. In addition to providing an overview of the Museum’s features, you can also access educational resources and up-to-the-minute information on exhibitions and special events.
Bookings
Our call centre agents are available to take your booking, seven days a week 8:00 a.m. to 6:00 p.m. and Thursdays to 8:00 p.m. Please call 819 776-7014 or 1 800 555-5621 or e-mail us at: information@civilization.ca.
Hours
Both museums are open Monday to Friday from 9:00 a.m. to 5:00 p.m. throughout most of the school year, and Thursdays to 8:00 p.m. The museums are open on Saturday and Sunday from 9:30 a.m. to 5:00 p.m. For information on seasonal variations in our hours of operation, please call 819 776-7014 or 1 800 555-5621. Please note that both museums will be closed from January 10 to 14, 2011 for annual maintenance.
Arrival
Please ensure that your group arrives a minimum of 20 minutes before the scheduled start of your program. If you arrive at the Museum more than 20 minutes late, we cannot guarantee your reserved program or tour. In the event of inclement weather or other unexpected delays, please call enroute to advise our Call Center at 819 776-7014. Once your group is at the Group Entrance, please have one of your representatives check in at the ticket desk. Students will receive a brief welcome and orientation to the Museum before proceeding with their visit or program.
Note: From September to December 2010 there will be construction at the Canadian Museum of Civilization Group Entrance. In order to ensure that your program begins as scheduled, please allow for a bit of extra travel time.
Adult Supervision
Teachers and parent helpers have an important role to play. We rely on your support to keep the group together during your program or tour, to solve any discipline problems that may arise, and to participate in smaller group work.
Food
If your group is planning to stay for lunch, the Museum has a full-service cafeteria, where hot lunches, sandwiches, etc. can be purchased and consumed. In addition, the Museum has a dedicated lunchroom near the Group Entrance, equipped with vending machines, where bag lunches can be consumed. Seating in the lunchroom is first-come, first-served. Ask how you can reserve your spot in our lunchroom when you arrive.
Personal Belongings
At the Canadian Museum of Civilization, storage lockers located in the Group Entrance area will be assigned to your group, free of charge.
Accessibility
The Museum is fully accessible. Should your group have any special needs, please mention them when you make your booking.
Additional Information
Not sure what program best suits your needs? Wondering where you can get additional information and resources about teaching Canada’s human history? Please call 819 776-8281 at the CMC; 819 776-8679 at the CWM to request additional school brochures or further details about a particular program.
School pre-visit kit
This pre-visit kit is the perfect tool to excite your students about their upcoming trip to Canada’s Capital Region. These activities are ready to be done right in your classroom and are designed to prepare your students for what they’re going to see and do in Canada’s Capital.
